Failure in Processing the Payment (ps_firstdatagge4)

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Failure in Processing the Payment (ps_firstdatagge4)

Support › Forums › Modules and Extensions › Magento First Data GGe4 Hosted › Failure in Processing the Payment (ps_firstdatagge4)

This topic contains 1 reply, has 0 voices, and was last updated by  mdtechteam 10 years, 9 months ago.

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  • March 19, 2014 at 9:20 pm #372

    mdtechteam
    Member

    Hello,

    I am using Joomla 1.5.26 and Virtuemart 1.1.6 and I am recieving the following error during check out:

    Failure in Processing the Payment (ps_firstdatagge4)

    The credit card gets charged however the order never completes and just sits on the page with the error message above.

    Please advise as I need to correct this right away.

    Thank you so much in advance.

    Manny

    March 21, 2014 at 5:12 pm #545

    mdtechteam
    Member
    mdtechteam wrote:
    Hello,

    I am using Joomla 1.5.26 and Virtuemart 1.1.6 and I am recieving the following error during check out:

    Failure in Processing the Payment (ps_firstdatagge4)

    The credit card gets charged however the order never completes and just sits on the page with the error message above.

    Please advise as I need to correct this right away.

    Thank you so much in advance.

    Manny

    Anyone have this issue???

    September 15, 2014 at 12:45 pm #546

    imported_admin
    Member

    Hi,

    Check your API version in module backend, it should be API version: V11.
    Check the credentials using in FirstData configuration.
    If you are not able to fix the problem, fill our below support form
    http://www.modulebazaar.com/support

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