Getting security and merchant error in checkout page

Support Forums Modules and Extensions Paypal Pro Getting security and merchant error in checkout page

This topic contains 0 replies, has 0 voices, and was last updated by  albert 9 years, 10 months ago.

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  • #385

    albert
    Member

    Hi,

    We have purchased and installed the paypal pro module.
    http://www.modulebazaar.com/en/prestashop-paypal-pro-plus-module.html

    Since of today we have an active SSL website sertificate, which is generted by the hosting company.

    I’ve made two test payments – one with switched on and one with switched off sandbox, but the website still shows the following error

    Sandbox error:
    There are 2 errors
    Security%20error
    Security%20error
    « Back

    There are 2 errors
    Merchant%20country%20unsupported%2e
    Merchant%20country%20unsupported%2e
    « Back

    http://e-doltcini.com/

    I’ve sent you the administration log ins already so you can access it.

    For the Paypal Pro module I’ve used the same API settings as the official Paypal module. Is that correct or a new API settings (keys) for the PP Pro module should be generated.

    Looking forward to hear from you.

    #556

    Hi Albert,

    http://e-doltcini.com/

    You have not enabled the SSL in your site, go to Preference >> General enable the SSL in your site.
    If you face same issue again, kindly send mail to support@modulebazaar.com.

    Regards,

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